Privacy Policy

1. Introduction

LM Carpentry ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address when you submit an enquiry or contact form.
• Project Information: Details about your carpentry project, including measurements, preferences, and images you provide.
• Usage Data: Information about how you use our website, including pages visited and time spent.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Deliver our carpentry services
• Communicate with you about your project
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your data.
• Contract: Where processing is necessary to fulfil a contract with you.
• Legitimate Interest: Where processing is in our legitimate business interests and does not override your rights.

5. Data Sharing

We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Cookies

Our website uses cookies to improve your experience. Please see our Cookie Policy for more information.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info.lmcarpentry@gmail.com
Phone: 07903 027151